If you wish to register a complaint, please write to Sara Arthur Thornborough Hall, Moor Road, Leyburn, DL8 5AB or email hello@gpsinfo.org.uk

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.

Genesis is a trading style of Genesis Protection Services Limited Company No: 11100494 Registered in the United Kingdom. Registered Office Thornborough Hall Moor Rd Leyburn DL8 5AB. Genesis Protection Services Ltd is authorised and regulated by the Financial Conduct Authority. Genesis Protection Services Ltd is entered on the Financial Services Register https://register.fca.org.uk/ under reference 800676. Registered in England and Wales number: 11100494. Registered office address: Thornborough Hall, Moor Road, Leyburn, DL8 5AB

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